Reviews
Reviews
I got reassured that my perforated ear drum surgery will go ahead! I did look around the hospital whilst there and I did notice that it was rather clean and tidy. Staff interacted with me and I was pleased with the progress being made.
Everyone was very friendly from the gentleman at the reception desk through to the doctor i had seen. The nurses were running around busy as usual but always had time to help everyone
The staff were uniformly calm, friendly and efficient.
The entire staff on my ward were caring, helpful and considerate throughout my stay. The whole team from trained staff to cleaners and porters treated everyone with respect, taking time to chat and ensure patients were OK despite their heavy work load. I felt safe and cared for at all times.
I visited the Endoscopy department today 9/3/22 after having a conversation on the telephone with a wonderful member of staff called Holly about the pain I was experiencing and about the test I was having that day.
Her attentive care and understanding was excellent from the time I attended right through to me being checked out and getting the best treatment at that time.
Nothing was too much trouble for her..She is a credit to the Nursing profession as she has such a wonderful caring and professional manner.
All the staff were excellent A+, kind & considerate
While in recovery I was cared for by a staff Nurse Fatima, she was A++
Thank you everyone
My family member is deaf and did not want their hearing aid in hospital as this was lost at a recent hospital stay. We were all very happy with his actual clinical care and the fact that he cam home COVID negative despite being immuno-compromised and the only patient in his Ward without COVID (Really well done everyone!)
We didn't receive any information at all from either of the hospitals or treating teams which made us worry.
However, when we rang and asked (several times) every person we spoke to was patient and helpful and we were given all the information we needed.
The wait for Pharmacy pre discharge was many hours - that was frustrating. However, thank you ALL so much for helping him to get over a significant health crisis and return home in decent shape. We really appreciate it!
8 hours in a waiting room with ni communication- just told to wait to be called. Had bloods taken quickly then didnt hear any results for 7 hours. Once passed to another department, again didnt get any communication of what i was waiting for.
The initial appointment details were prompt and clear with all information included. Telephone call with a query - answered promptly and helpfully.
Was seen at my appointment time with no waiting.
All staff were kind, caring and helpful.
Very well run organisation.
Could not fault my care in any way.
My initial contact by Jane was excellent, she explained everything and the package containing the colonoscopy information as well as the preparation instructions etc arrived in a timely fashion.
The procedure and everyone involved were fantastic. I felt at ease and everything was explained to me. A piece of equipment was faulty which made my wait longer but this was not anyones fault.
The problem came about when I was discharged. See below.